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Supercharger Interrmittent ! Going to Shop. Any suggestions?

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Old 09-18-2011 | 08:20 AM
Larskeller's Avatar
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From: North (Acworth), GA
Default Supercharger Interrmittent ! Going to Shop. Any suggestions?

Sometimes the supercharger just will not kick in. More often when the car has been running for a while. Any ideas to tell the Dealer's tech?
 
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Old 09-18-2011 | 08:23 AM
SparkieSRT6's Avatar
SSB SRT6 405hp/401Tq
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From: Hooterville
Default Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

Intercooler Pump needs to be replaced.
 
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Old 09-18-2011 | 08:33 AM
texas t's Avatar
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From: wills point tx
Post Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

If you do not have a warranty , DIY, can get new pump for about 150.00 . check search for how to replace a save several 100 $ you can geta oem pump, johnson , or ford lighting pump.
 
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Old 09-18-2011 | 09:17 AM
Larskeller's Avatar
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From: North (Acworth), GA
Default Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

Thanks. That's what I thought. I asked the dealer to check that pump the last time it was in and of course they said it was ok. I do have a Chrysler factory, 7/70k warranty. thanks.

What about an exhaust fan or blower? anyone know about that item?

SRT6 I just bought said he had changed the cooler pump, exhaust fan/blower anf the pulley? What's all the to do about changing a pulley? Do they wear out?

Thanks.
 
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Old 09-18-2011 | 09:26 AM
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From: IN
Default Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

Better ask that guy again what he had replaced. There isn't such a thing as an "exhaust fan/blower". Sometimes the pullies on the front of the engine will start to make noise as their bearings are going bad. It could be any of the pullies at any given time. There is a supercharger pulley, an idler pulley, that can be trouble from time to time. Get the IC pump replaced, and hang on...lol
 
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Old 09-18-2011 | 09:31 AM
texas t's Avatar
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From: wills point tx
Post Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

May have been the radiator fan, there was a factory recall on this replacement has it been done?
 
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Old 09-18-2011 | 09:37 AM
Larskeller's Avatar
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From: North (Acworth), GA
Default Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

thanks for the info guys. gotta get them tip top for the Dragon tail run in 2 weeks.
 
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Old 09-18-2011 | 11:20 AM
Bigkid's Avatar
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From: South Carolina
Default Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

Originally Posted by Larskeller
Thanks. That's what I thought. I asked the dealer to check that pump the last time it was in and of course they said it was ok. I do have a Chrysler factory, 7/70k warranty. thanks.

What about an exhaust fan or blower? anyone know about that item?

SRT6 I just bought said he had changed the cooler pump, exhaust fan/blower anf the pulley? What's all the to do about changing a pulley? Do they wear out?

Thanks.
Could he have been telling you he changed to a preformance pulley? That is a very common preformance up grade. See you at the Dragon.
 
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Old 09-24-2011 | 03:20 PM
Larskeller's Avatar
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From: North (Acworth), GA
Default Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

After raising the roof with my local Chrysler Dealer who could not find a factory inter cooler pump anywhere in the U.S. and after four days they still didn't know when they would be able to get one that the Chrysler Max Care warranty would cover, I found one at a M/Benz dealer in Atlanta. Different part number, same identical pump. They said they couldn't get Chrysler to pay for a non-Chrysler part numbered item.

I advised him that I had paid his dealership for the additional 7 years/+70,000 mile warranty a substantial sum and I expected Chrysler to do whatever it took to honor the warranty and get our car fixed promptly.

After my persistence in wanting to speak with the Owner of the Dealership, the Service Manager told me I had to call Chrysler. So I asked him for contact info to do so advising him that if I called I was going to set the Chrysler world on fire about his dealership's lack of concern and cooperation in this matter. He quickly changed his tune and said he would call Chrysler. I also advised him then that if he came back with anything less than we have solved the issue, that I would be needing someone else's name and contact info at Chrysler to go up the ladder. He made the call and in about two hours he called me back and said he had to pull some strings to get the M/Benz pump but ultimately he was able to get Chrysler to agree. They were sending a runner the 40+ miles to the Benz dealer to get the pump. Five hours later, she's a fixed!

So the moral of the story is, We can't do anything about the problem, or I don't know when we will get one; or There's just nothing else that can be done.... All of these are Unacceptable answers!

Get off your *** and do your job.
Maybe we need to send this to Washington too.




 
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Old 09-24-2011 | 06:21 PM
onehundred80's Avatar
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Joined: Apr 2006
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From: Ontario
Default Re: Supercharger Interrmittent ! Going to Shop. Any suggestions?

Originally Posted by Larskeller
After raising the roof with my local Chrysler Dealer who could not find a factory inter cooler pump anywhere in the U.S. and after four days they still didn't know when they would be able to get one that the Chrysler Max Care warranty would cover, I found one at a M/Benz dealer in Atlanta. Different part number, same identical pump. They said they couldn't get Chrysler to pay for a non-Chrysler part numbered item.

I advised him that I had paid his dealership for the additional 7 years/+70,000 mile warranty a substantial sum and I expected Chrysler to do whatever it took to honor the warranty and get our car fixed promptly.

After my persistence in wanting to speak with the Owner of the Dealership, the Service Manager told me I had to call Chrysler. So I asked him for contact info to do so advising him that if I called I was going to set the Chrysler world on fire about his dealership's lack of concern and cooperation in this matter. He quickly changed his tune and said he would call Chrysler. I also advised him then that if he came back with anything less than we have solved the issue, that I would be needing someone else's name and contact info at Chrysler to go up the ladder. He made the call and in about two hours he called me back and said he had to pull some strings to get the M/Benz pump but ultimately he was able to get Chrysler to agree. They were sending a runner the 40+ miles to the Benz dealer to get the pump. Five hours later, she's a fixed!

So the moral of the story is, We can't do anything about the problem, or I don't know when we will get one; or There's just nothing else that can be done.... All of these are Unacceptable answers!

Get off your *** and do your job.
Maybe we need to send this to Washington too.




The moral of the story is, do not buy a Chrysler spare part for these cars, as the Chrysler part is a Mercedes part in a Mercedes bag or box with the Chrysler part label stuck over the Mercedes label. They also mark the price up 75 to 100% for their troubles. Expensive label.
Further more, if the part is a Bosch part do not buy it from Mercedes, buy it from a Bosch dealer.
You will save a lot of money.
 
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