IC Pump Failure
Re: IC Pump Failure
Originally Posted by ZAHANMA
Well computer reset was about as helpful as I thought it would be.
Time to get eurocharged to change the sensor if they can...
Warranty is a foreign term for me...In service date 3/6/06...missed it by a month.
Time to get eurocharged to change the sensor if they can...
Warranty is a foreign term for me...In service date 3/6/06...missed it by a month.
you getting an extended waranty?
Re: IC Pump Failure
Well, Car Sense is already punting and taking my SRT-6 to a local Chrysler dealer (Courtesy Chrysler in Coatesville, PA). It seems that, despite being a 2005, it is still being covered under the 3 year/36,000 original warranty. They claimed that they could not make the S/C fail. I believe this because I drove it all of Saturday without noticing a single problem, yet on the way over there this morning it shut off and on 5 or 6 times.
The conversation I had with the Car Sense service manager was a bit frustrating. He said they can't diagnose it because they can't make it happen. This is a fair enough statement, but what is there to diagnose? No code is thrown...the thing just shuts down then comes back 2 minutes later. I think the problem is that they didn't drive it long enough. I just called Courtesy, and they do have a Crossfire certified tech. Keep your fingers crossed for me.
I do have to give Car Sense props for customer service, though. I have a complimentary loaner, a 2008 Kia Sorrento LX, and they did call to update me the same day I brought it in. I'm disappointed that the problem is going to take additional time to diagnose, but I'm holding out hope they'll get it right.
The conversation I had with the Car Sense service manager was a bit frustrating. He said they can't diagnose it because they can't make it happen. This is a fair enough statement, but what is there to diagnose? No code is thrown...the thing just shuts down then comes back 2 minutes later. I think the problem is that they didn't drive it long enough. I just called Courtesy, and they do have a Crossfire certified tech. Keep your fingers crossed for me.
I do have to give Car Sense props for customer service, though. I have a complimentary loaner, a 2008 Kia Sorrento LX, and they did call to update me the same day I brought it in. I'm disappointed that the problem is going to take additional time to diagnose, but I'm holding out hope they'll get it right.
Re: IC Pump Failure
They don't drive it long enough. When i took mine to the dealership and got it back after they replaced the sensor it heat soaked and shut off half way home, when I took it back I drove it hard and then took the mechanic/tech. out for a ride - there was no dispute after that.
Re: IC Pump Failure
Originally Posted by ZAHANMA
Well computer reset was about as helpful as I thought it would be.
Time to get eurocharged to change the sensor if they can...
Warranty is a foreign term for me...In service date 3/6/06...missed it by a month.
Time to get eurocharged to change the sensor if they can...
Warranty is a foreign term for me...In service date 3/6/06...missed it by a month.
Re: IC Pump Failure
Originally Posted by loungn14
bring it by....we can get to the bottom of it...
ok, will do. i haven't had any problems with it to/from work...but then again its only 3 miles. i haven't had a chance to really run it... i'm gonna try and skip out of work early and head over... who is in the shop today?
Re: IC Pump Failure
UPDATE:
I received a call from the Car Sense service manager yesterday. The Chrysler dealer diagnosed the problem as a failure in th e IC Pump and is also ordering the bottom heating element for the drivers side seat (the other problem I reported to them). It should be ready by tomorrow afternoon, possibly by this afternoon.
Big sigh of relief on my end. I was worried that they were going to have trouble diagnosing this one, resulting in a lot of back and forth. Seems there are competent service departments out there after all
I received a call from the Car Sense service manager yesterday. The Chrysler dealer diagnosed the problem as a failure in th e IC Pump and is also ordering the bottom heating element for the drivers side seat (the other problem I reported to them). It should be ready by tomorrow afternoon, possibly by this afternoon.
Big sigh of relief on my end. I was worried that they were going to have trouble diagnosing this one, resulting in a lot of back and forth. Seems there are competent service departments out there after all
Re: IC Pump Failure
I finally got my baby back today, 15 days after taking it in for service. They replaced the IC Pump and the drivers bottom seat heater. I took it for a long drive after picking it up and it does indeed appear to be fixed. The long delay was due to a parts availability issue with the Bosch IC Pump.
The car was returned in perfect condition. The seat heater repair was also completed and the seat cover appears to have been carefully installed, as it looks as it did originally (a relief given some of the horror stories I've read about).
I also learned that, despite being a 2005, my 3/36,000 warranty runs until May 27th, 2010. I had thought the car was originally sold in 2006, but it looks like it was 2007. An extended warranty then covers me until 2013.
So there you have it. Courtesy Chrysler in Thorndale, PA can competently repair an SRT-6 and does indeed staff a Crossfire Certified tech.
The car was returned in perfect condition. The seat heater repair was also completed and the seat cover appears to have been carefully installed, as it looks as it did originally (a relief given some of the horror stories I've read about).
I also learned that, despite being a 2005, my 3/36,000 warranty runs until May 27th, 2010. I had thought the car was originally sold in 2006, but it looks like it was 2007. An extended warranty then covers me until 2013.
So there you have it. Courtesy Chrysler in Thorndale, PA can competently repair an SRT-6 and does indeed staff a Crossfire Certified tech.
Re: IC Pump Failure
glad to hear everything worked out...
I wish mine had been as easy. haha. mine has been on the diagnostic machine (only to show NO codes) as well as ITA sensor replaced and new IC pump...still no fix.
I may look into seeing if the Johnson they replaced it with is working... that is my only option before taking it to the dealer to let them dig deeper...which I don't want to do.
Again, glad to hear you are back running at full strentgh...all the time.
I wish mine had been as easy. haha. mine has been on the diagnostic machine (only to show NO codes) as well as ITA sensor replaced and new IC pump...still no fix.
I may look into seeing if the Johnson they replaced it with is working... that is my only option before taking it to the dealer to let them dig deeper...which I don't want to do.
Again, glad to hear you are back running at full strentgh...all the time.
Re: IC Pump Failure
Originally Posted by ZAHANMA
glad to hear everything worked out...
I wish mine had been as easy. haha. mine has been on the diagnostic machine (only to show NO codes) as well as ITA sensor replaced and new IC pump...still no fix.
I may look into seeing if the Johnson they replaced it with is working... that is my only option before taking it to the dealer to let them dig deeper...which I don't want to do.
Again, glad to hear you are back running at full strentgh...all the time.
I wish mine had been as easy. haha. mine has been on the diagnostic machine (only to show NO codes) as well as ITA sensor replaced and new IC pump...still no fix.
I may look into seeing if the Johnson they replaced it with is working... that is my only option before taking it to the dealer to let them dig deeper...which I don't want to do.
Again, glad to hear you are back running at full strentgh...all the time.
Re: IC Pump Failure
Originally Posted by hawksview
Hey Matt even though your car is out of warranty i think you can still put an extended one on it.It might be worth looking into.
I am thinking about it...
However, right now, the dealership I boguht it from has a 3mo/3,000mile BtB that comes with the car... so I am trying to use that to the fullest extent.
...if I have to take it back to the dealership because of lemon law... they will not hear the end of me...
Re: IC Pump Failure
Originally Posted by ZAHANMA
glad to hear everything worked out...
I wish mine had been as easy. haha. mine has been on the diagnostic machine (only to show NO codes) as well as ITA sensor replaced and new IC pump...still no fix.
I may look into seeing if the Johnson they replaced it with is working... that is my only option before taking it to the dealer to let them dig deeper...which I don't want to do.
Again, glad to hear you are back running at full strength...all the time.
I wish mine had been as easy. haha. mine has been on the diagnostic machine (only to show NO codes) as well as ITA sensor replaced and new IC pump...still no fix.
I may look into seeing if the Johnson they replaced it with is working... that is my only option before taking it to the dealer to let them dig deeper...which I don't want to do.
Again, glad to hear you are back running at full strength...all the time.
Re: IC Pump Failure
Originally Posted by PhillySRT
Sorry to hear of your continued issues. If you have intermittent SC problems and it isn't the sensor or the IC Pump, could it be the SC clutch itself that's malfunctioning?
I think I just talked myself in a circle back to square one...I am still going to check the wiring tonight for solid connections incase the IAT sensor is intermittently shorting out... who knows.
All I know is I want my car 100% by track day damnit.
Re: IC Pump Failure
Originally Posted by ///SilverSaphRT6
I was about to race a Mustang this past Sat. and went to smash gas to pace him. It felt like the car started crawling...!? Is this maybe the starting of pump failure?
Re: IC Pump Failure
Originally Posted by ///SilverSaphRT6
I was about to race a Mustang this past Sat. and went to smash gas to pace him. It felt like the car started crawling...!? Is this maybe the starting of pump failure?
Re: IC Pump Failure
Originally Posted by ///SilverSaphRT6
Is it a hard install?