Couldn't agree more! That was the point I made to Chrysler...

 

Following is my dialogue with Chrysler regarding the rear window detachment:

Replace convertible top under TSB 23-035-11
Comments:
My rear window has detached from the canvas top twice. I have reglued
the
window using Gorilla glue but it is only a temporary fix. When the
window
detached, the rear window defroster also failed. TSB 23-035-11 extends
the
waranty on this item for 10 years. My VIN does not come up as part of
the
extended waranty. Why? The window detachment is a dangerous road
condition that can result in harm to others. I am requesting that my
vehicle be included in the TSB noted above. Thank you.

Dear George:

Thank you for contacting the Chrysler Customer Assistance Center regarding your 2005 Crossfire.

We regret to learn of the problem you are having with you rear window.

Unfortunately we can not add you vehicle into the TSB you described in your email. Technical Service Bulletins are informational bulletins relating to issues about a specific automotive component or area, and the procedures needed to address the issue. They are published to assist mechanics in resolving issues with customer vehicles. If your vehicle is added in the future you will be notified by mail.

Thanks again for your email.

Sincerely,

Maria

Customer Service Representative
Chrysler Customer Assistance Center

Comments:
Maria, Thank you for your prompt reply. I am still not clear why some
Crossfire's are getting an extended waranty on the faulty convertible
tops
and others are not. My understanding is that the extended waranty was
put
in place because of the faulty back window separating. The waranty was
extended to 10 years on that part. Why would my convertible top be
excluded? George Christofely
Dear George:

Thank you for contacting the Chrysler Customer Assistance Center regarding your 2005 Crossfire.

The reason that your vehicle is not included in the extended warranty is because the vehicle was not shipped to a dealer in one of the states on the list. The effected states are Alabama, Louisiana, South Carolina, Florida, Missouri, Tennessee, Georgia, North Carolina and Texas.

Thanks again for your email.

Sincerely,

Maria

Customer Service Representative
Chrysler Customer Assistance Center

 

I recently checked the rear window on my 2008 roadster with 30,000 miles on the clock. The failure of the glue has started to show on the top corners.
It is evident when inspected with the top cycle interupted and the top is up in the air. The pressure is off the canvas as it starts to fold for storage.
Two to three inches of glue is separating. I have seen no mention of window separation in newer cars. I am the third owner of a Florida Crossfire.
I mention this as a suggestions to all roadster owners to inspect there tops for possible failure.
We may need to start a information campaign to inform Chrysler of impending expansion of the window separation problems in cars from several model years.

 

Yes, Gorilla glue has solved the problem.

 

My guess is that Chrysler won't care...I'm working on a Texas lemon law approach...

 

The Texas "Lemon Law" does not apply to the replacement of the top's on our cars, read below (from here: http://ftp.txdmv.gov/pub/txdot-info/...10brochure.pdf )

The consumer must prove the following conditions:
1. The vehicle has a serious defect or abnormal condition.
2. The defect or condition is covered by a manufacturerʼs written warranty.
3. The consumer reports the defect or condition to the dealer or manufacturer within the warranty term.
4. The consumer gives the dealer a reasonable number of attempts to repair the defect or condition.
5. The consumer gives the manufacturer safety hazard.
7. The consumer files a timely Lemon Law complaint and pays the filing fee.
8. The vehicle was purchased from a Texas dealer or lease company.
9. For TRVs only, the vehicle is registered and titled in Texas.

How Do I Know if I Own or Lease a Lemon? How Long Do I Have to File a Lemon Law Complaint? What Should a Lemon “Owner” Do? What Does It Cover?

A Lemon Law complaint must be filed within six months following the earlier of:
1. Expiration of the express warranty term.
2. 24 months after the purchase.
3. 24,000 miles following the date of delivery of the vehicle (except TRVs).

 

Well, back to the drawing board...the only other thing is a class-action suit, from what I understand...

 

There is a service bulletin 23-035-11 which extend the warranty for 10 years but there is a catch, it only on vehicles delivered to certain southern sates Carolina's, Florida, Texas , etc.. supposedly because of the heat in those states, You guested it mine was sent to Virginia and they are giving me a hassle. It makes no sense, the car was manufactured in the same place and at the same time as some involved in the recall.

 

Yeah, I referred to that when I called...still no go. One rep said that my car was too old, even though it's an '05, and the subject of the TSB!

 

it is extended 10 years or 100,000 miles but again only to cars delivered to certain southern state, even though it was made side by side others involved in the recall, mine only has 19500 on it and still no coverage because mine was sent to Virginia

 

Mine was delivered in Texas, that part is covered...

 

You can always try this.....

2005 2006 2007 2008 Chrysler Crossfire Convertible Replacement Top with Glass OE | eBay

 

yes I saw that but I would try the special glue people are using first , the only reason I holding off is that then Chrysler would say I altered the window and not cover anything. I am still working with NTSB and Chrysler.

 

Fitting of these tops is really a specialist operation, thats why they charge approx $600 for this task. I tried to remove mine to send away to be recovered, DEFINITELY not an easy job, if you have not done it before. It would be extremely annoying to buy something like this, THEN find out you have not the necessary experience to fit it OR your results did not result in a professional installation when completed. Mmmm Mmmm ????????

 

Greetings all.
Last June I posted a narrative describing how I fixed my rear window, and then, shortly thereafter, I sold my SRT-6 Roadster to my 90 year old mother-in-law (yes, 90 years young!). Well, for better or worse, she just moved in with my wife and I, and I now have my old SRT-6 to play with once again!

Since speedy (my mother-in-law) didn't have a garage where she used to live, the car was kept outside 100% of the time during the past year or so that she has owned it. Curious, I took a real close look at my previous repair job, and luckily, it still looks like new. So, perhaps there is a fix.

I just finished reading this entire thread, and was happy to see that some of you have found some recourse with Chrysler regarding your ragtops. Since my car was a Florida dealership delivery, the service bulletin (sb-23035-11reva) probably applies to me, but given that my top is still in like new condition, I think that I am just going to leave well enough alone, for now... A question that does come to mind is if anyone sees any reason for me to at least bring it to a chrysler dealer and go on record about the rear window issue? Advice?

It's great to be back!

Best regards to all -- Bob

 

Three weeks before the warranty runs out. Break the seal on the window, then take it to the dealer and have them replace it.

 

After washing the car check for any water in the trunk. I found my dripping from leaks but it was hard to see the delamiation. Now its getting worse

 

I Have A 2005 Crossfire Convertible And Am Having The Same Problem With The Rear Window. After Finding This Thread I See It's Not Just Me And A Widespread Defect. I Got The Run Around From Chrysler So I'm Still Driving Around With A Loose Window. Also Tried The Window Weld Suggested Here But It Came Loose Again. If Everyone Already Hasn't Done Report Defect Here So All Owners Benefit: https://www-odi.nhtsa.dot.gov/ivoq/

Thanks,
Chris

 

The rear window on my 2005 fell out last Friday. It is in Virginia and the temp was over 100F when it happened while sitting in the parking lot. Contacted the local Chrysler dealer and they said they had never heard of that happening before and they are going to see what they can do. Left for on vacation on Saturday so won't know what they will offer until I get back home. Plan to register this with the NTSB when I return and have access to all the paperwork.

 

Hi Everyone,
I have gone the route of talking to a Locktite Technical Rep who discussed the rear window fallout problem with his fellow application engineers. My car is a 2008 Roadster. I continued to use the top up and down a lot since bringing the car from Florida to Ontario Canada in May. I detailed earlier how to check the top when initial stages of not so obvious detachment. Interrupt the top storage cycle with the top at the top of it's cycle. Since May the glass has further detached to 50 percent of the lower edge and up one side and around the upper corner.
This is a report of the new refastening system I am trying as a test for all those who are not being supported by Chrysler till numbers and noise causes them to help with this problem
The product is available thru industrial sources primarily. Loctite 5572 comes in a calking style tube and is black in nature. It has the consistence of a silicone calking.
I did not remove the product still stuck to the glass, i chose to bond the fabric which was clean and wiped only with a paper towel. this is a "kiss" method fix!
Release the turn handle and operate the top cycle till the top starts to cycle. Punch a hole in a garbage bag and tuck it under the top to protect the paint from spills. The hole in the garbage bags corresponds to the latch position. Reverse the top cycle to re attach the pull down rear latch. Do not pull down and attach the front edge of the top with the handle till a couple of hours have passed after your repair has concluded. Squeeze a 1/8th bead along the glass edge over the failed glue product. Pick a finger and apply glue evenly. There will be some get on the glass, ignore it till tomorrow for removal with a razor blade. Gently tuck a half used roll of paper towel against the glass. I used a toilet roll on the side of the glass. Added a little Hi Speed tape as needed (Duct tape).
Go have a drink of your favourite beverage. Come back in 20 minutes and admire your work. Press on the fabric a little. Hands off the spilt glue till tomorrow. Come back in 2 hours and latch the top.
I am leaving the top up for 7 days till the glue reaches full cure.
Day 2- did clean-up with a razor blade.
Total repair time 20 minutes.
As a test I pushed hard with two fingers. Nothing moves. Feels like hard rubber but has flex like silicone products.
I will report any negative occurrence or a update in a month.

I humbly suggest I am the guinea pig for a while on a test bases. Hears Hoping!!!