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Replacement Key Ordering System slowing to a crawl

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Old 04-04-2016 | 04:35 PM
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Default Replacement Key Ordering System slowing to a crawl

Keys used to take 1-3 days to arrive to us once ordered, occasionally up to 4-5 days but that was very uncommon. as of a few weeks ago, Chrysler has changedtheir vin encoded parts ordering system and it has broughtour key receiving to a crawl. At thispoint I have over 20 keys on order that all are late to arrive here. We have been on the phone with Chrysler everyday for the past 2 weeks over this trying to get these here. The latest from them (this morning) is thatthey will be here this week. we are atthe top of the list nationwide to get keys and this has our full attention andwill get these out the moment they arrive here with tracking towards everyone.


Mercedes has changed their key ordering system several months ago to now state that the actual car HAS to be at the dealership at the time of the key arriving and that you must pay Mercedes to program it there on the spot. Hence we do not sell any more Mercedes keys, just Chryslers. I hope that does not become the case and I do not want to cancel existing key orders in case we somehow get them through before something like that happens. If someone does want to cancel their key order I can do so 100% in full, but no guarantees on the future ordering at that point.


I have not yet disabled Chrysler key ordering from my website as Chrysler has not rejected any submitted orders so they are still being excepted.


I have emailed everyone on the list a link to this thread and I will continue to update it as info comes in.



 
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Old 04-06-2016 | 04:52 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Hi, Can you supply a key to the UK? I have recently purchased a Crossfire with only 1 key and would like to get a 2nd? Thanks
Lorraine
 
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Old 04-06-2016 | 05:21 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Originally Posted by EbonyXF
Hi, Can you supply a key to the UK? I have recently purchased a Crossfire with only 1 key and would like to get a 2nd? Thanks
Lorraine

Yes we are still able to order them, I cannot promise their arrival dates though at this point. with you being in the UK, if you current key does not have the red panic button on it then you will need to order the same non red panic button key.
 
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Old 04-06-2016 | 05:27 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Originally Posted by NeedsWings
Yes we are still able to order them, I cannot promise their arrival dates though at this point. with you being in the UK, if you current key does not have the red panic button on it then you will need to order the same non red panic button key.

Thank you. I have received my registration document today so I am going to contact the previous owner just incase they still have the spare key?? Might be worth a shot? If I have no luck with him do I contact you via this thread to order one, Or do you have a contact email? Thanks
 
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Old 04-06-2016 | 05:32 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

rob@needswings.com
 
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Old 04-11-2016 | 12:30 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

all remaining key orders have arrived here this morning and already shipped out towards everyone. thank you for the patience

i am now regretting not taking a picture of all the key bags laying next to each other on the table this morning
 
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Old 04-25-2016 | 09:40 AM
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Default Re: Replacement Key Ordering System slowing to a crawl

I may be contacting your shortly to get a key ordered.
 
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Old 10-17-2016 | 11:00 AM
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Default Re: Replacement Key Ordering System slowing to a crawl

edit.... they all arrived shortly after this post last year and have been arriving smoothly up until October 2017
 

Last edited by NeedsWings; 10-23-2017 at 01:09 PM.
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Old 10-23-2017 | 01:08 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

As of 10-02-17 orders, all keys and skreem modules we have on order have not yet arrived here. They are still showing good paid orders in Chryslers system (not discontinued as of yet), and I am continuing to poke chrysler for them to no avail nor info almost daily. I find it odd that the keys and skreems are both held up, but again they keep us in the dark on their production and have no further info to give us other than to please patiently wait. I will update here as I get info and/or keys/skreems arriving.
 
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Old 10-23-2017 | 01:19 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

I'll keep using my raggedy dog-chewed key until the situation improves. Mine goes into Winter storage in a couple weeks anyway.
 
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Old 10-23-2017 | 01:40 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

They see your making a ¢10 an trying to figure out ,how to cut you out.... Thanks for keeping up on it , for us!
 
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Old 10-23-2017 | 01:42 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Please keep everyone posted !!!
 
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Old 11-07-2017 | 05:23 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

7 SKREEM's and 1 key just arrived

I assume this means we should be getting a bunch more in tomorrow also hopefully. Those 8 people have already gotten tracking numbers from me. if you didn't get tracking, yours was not one that arrived an hour ago, sorry, hopefully tomorrow.
 
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Old 11-07-2017 | 05:53 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Wait- What's this? You're a key seller? If so, I am in need! I was given two at the time of purchase and managed to quickly blow through (lose) them. I had to reorder a new one from the dealer, which thankfully didn't take more than a couple days. My broomstick was lonely sitting in a lot for 4 days.


Once I got that one (at a very high price), it's all I've had. Now the ring/attachment part has broken. My Mighty Putty fix lasted a surprisingly long time, but couldn't handle the eventual drop.


I bought the plastic skeleton/empty key bodies on eBay and am hoping to put my good key into a good body, but will miss the OEM feel!


Thank you!
~Anissa
 
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Old 11-08-2017 | 05:52 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Rob, did any more screem modules come in today?
 
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Old 11-08-2017 | 06:53 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

9 keys just showed up, no SKREEM's in todays shipment. working my way though the 9 now
 
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Old 11-08-2017 | 09:16 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Rob , can you supply skreem and keys for RHD cars too ?
I dont need (touch wood) but thinking maybe i should get a spare just in case.
 
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Old 11-08-2017 | 09:18 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

yes we can, RHD's are usually the more expensive keys though without the red panic button.
 
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Old 11-08-2017 | 09:26 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

Thanks Rob , i will be in touch in the new year .
 

Last edited by daveesrt6; 11-09-2017 at 02:42 AM.
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Old 11-17-2017 | 07:33 PM
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Default Re: Replacement Key Ordering System slowing to a crawl

we are all caught up
 


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